At this time, we do not offer in-store pickup, curbside pickup, or ship-to-store.
All items are available shipping only and will be delivered to the address provided at checkout.
Processing time depends on product availability:
- In-stock items: typically ship within 1–3 business days.
- Made-to-order / pre-order items: within 1–2 business days after you place your order, we will contact you (or update your order) with the estimated shipping timeframe.
Once your order ships, you’ll receive a confirmation email with:
- Your tracking number / tracking link
- Carrier and shipment details (when available)
Please note: delivery time starts after the package is handed over to the carrier and can vary depending on your location and carrier performance.
- Choose your product options (color/size/quantity, if applicable).
- Proceed to checkout and enter your shipping details.
- Place your order and you’ll receive an order confirmation email.
- We process your order according to the product’s availability (in-stock or made-to-order).
- When your order ships, we email your tracking information.
- Track your package and receive it at the delivery address provided.
- Address changes: If you need to update your shipping address, contact us ASAP. Changes are possible only before the order ships.
- Split shipments: If your order contains items with different availability, we may ship them separately (when it improves delivery speed).
- Delays: Carrier delays can happen during peak periods, severe weather, or customs inspections (for international shipments).
- Undeliverable packages: If a package is returned due to an incorrect address or failed delivery attempts, additional shipping costs may apply.
Pour toute question concernant la livraison ou le statut de votre commande, contactez-nous à contact@apexone.shop ou utilisez le formulaire ci-dessous.
Specifications
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